Digital queue system
for walk-in businesses

Customers scan a QR code to join the queue, track their position and estimated wait time live. When served, they leave a quick rating. You manage everything from a dashboard with one tap.

Setup in 60 seconds — just business name and email.
Claim Your Founding Spot → Free Forever
No app download Works on any device No monthly fees No credit card
Prestige Salon
Virtual Queue
3
people ahead of you
Estimated Wait
~ 15 min
Your Token
#20
Now serving: 17
Powered by TurnQueue
Owner Dashboard ● Live
Serving 17
✓ Done

How it works

Simple to set up.
Simple to use.

Three steps. No training required.

Step 01

Create your queue and print the QR

Sign up with your business name and email. Download your unique QR code. Print it and place it at your counter.

Step 02

Customers scan and get a token

Customer scans the QR with their phone camera — no app needed. They see their token number and how many people are ahead.

Step 03

Manage your queue with one tap

Simply tap "Next" on your dashboard to move the line forward and instantly update every customer's phone.

Features

What TurnQueue offers

QR-based token system

Each customer scans a QR code and receives a token number. They see their position in the queue on their phone.

Customizable check-in details

Choose what customers enter when they scan your QR code. Ask for their name and the service they want, or let them join anonymously.

Live wait time estimate

Simply enter your average service time per person, and TurnQueue calculates every customer's wait time instantly as the line moves forward.

Real-time waiting list

See exactly who is in line. Track waiting customers, their token numbers, and the services they want in real time.

Owner dashboard to manage the queue

Tap Next to move the queue forward. Pause when you need a break. Start a fresh queue anytime with Reset Queue.

Star rating after each visit

Customers can leave a quick star rating after their service. You see customer feedback on your dashboard — clears when you reset the queue.

Who it's for

A queue system built for walk-in businesses

Good fit
  • Any walk-in business where customers wait such as salons, clinics, government offices, sports clubs, event venues, etc.
  • Replacing paper tokens, manual queue tracking or hardware token dispensers
  • Owners who want simple setup with no hardware or monthly fees
Not the right fit
  • Appointment booking or advance scheduling
  • Online queues for websites or digital traffic
  • Multiple separate queues per business
  • Enterprise-level reporting and integrations

Pricing

Founding Offer — Free Forever

Limited availability

Free
Forever. No payment ever asked.
  • QR-based token system
  • Live position tracking for customers
  • Wait time estimate for customers
  • Real-time waiting list
  • Customizable check-in details
  • Customer feedback and ratings
Claim Your Founding Spot →

Free Forever

After founding tier fills up

$29
₹999 for India. Pay once. Use forever.
  • QR-based token system
  • Live position tracking for customers
  • Wait time estimate for customers
  • Real-time waiting list
  • Customizable check-in details
  • Customer feedback and ratings

FAQ

Common Questions

Do my customers need to download an app?

No. They scan your QR code and the queue opens instantly in their mobile browser. They can track their position and estimated wait time in real-time without any downloads or accounts.

Is the Founding Plan really free forever?

Yes. The first 25 businesses to join get full access to TurnQueue for free, forever. We will never ask you for a credit card for the features you use today.

What equipment do I need to get started?

Everything you need is already in your pocket. You just need a smartphone to manage the queue and a printer to print your unique QR sign. No special hardware required.

Is customer data kept private?

Yes. We never ask your customers for contact details like phone numbers or emails. By default, they can join completely anonymously. If you choose to collect names, they are only stored temporarily to run your queue and are never tracked or sold. You can read our full Privacy Policy here.

What if a customer walks away or misses their turn?

You can call out their name or token number. If they aren’t around when their turn comes up, simply tap "Next" to move the line forward. Because customers track their position and wait estimates live on their phones, they should arrive right when it's their turn.

How is the estimated wait time calculated?

You set the pace. Simply enter your average service time per person on your dashboard, and TurnQueue calculates the wait time for everyone in line automatically as you work.